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Jet2holidays Expands Free Resort Check In Service

Posted in Announcements

February 27, 2017 at 15:58

We have good news for customers who want to make the most of their last day on holiday, as we are expanding our exclusive Resort Flight Check In Service to include more destinations and hotels this summer. This follows phenomenal levels of take up and satisfaction with the service after we launched it in selected hotels last year.

The free service allows Jet2holidays customers to securely check in their bags at the hotel on their day of departure, leaving them luggage free for the rest of the day and at the airport. The only UK holiday operator to offer the service, we launched Resort Flight Check In across 60 hotels in Benidorm, Majorca and Tenerife last summer.

In response to huge popularity, we are now making the service available to customers in more than 150 hotels across a number of additional destinations this summer. As well as introducing it to more hotels in Benidorm, Majorca and Tenerife, customers heading to Lanzarote, Cyprus and the Costa Del Sol will also be able to take advantage of the service. Thanks to this expansion, we estimate that up to 25% of all Jet2holidays customers will be able to use the service this year.

The Resort Flight Check In process is simple. Jet2holidays’ friendly reps greet customers at their hotel on the day of their return flight and check their baggage in on the spot. Our special ground operations team then transport the bags securely to the aircraft, carrying out all standard security checks. This allows customers to enjoy their last day on holiday without the worry of having to look after their luggage, and it improves their experience at the airport as they can head straight through to security.

Steve Heapy, CEO of Jet2.com and Jet2holidays said: “We have been inundated by customers contacting us to say thank you for introducing our exclusive and free Resort Flight Check In service, and we have taken the decision to expand it to more hotels and destinations so that more Jet2holidays customers can experience its benefits. Allowing customers to check their bags in at the hotel means that they can extend their valuable holiday time, as they are luggage-free and can breeze through the airport later on. As the only UK holiday operator offering this free service, we are very proud to be making every second of our customers’ holidays count.”