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Flight on time - Jet2.com named top UK airline for punctuality

Jet2.com

Posted in Awards

October 18, 2017 at 10:02

Jet2.com has today been named the most punctual airline in the UK over the past 12 months, according to data by the world’s leading travel intelligence company OAG.

We are the only UK airline to be awarded a 5-star rating, with an On-Time Performance (OTP) score of 87.5%, which represents the percentage of flights running on time over the past 12 months.

The figures show that we outperformed any other UK airline during this period by 3%, and they come on the back of a successful summer which saw us top the OAG’s monthly rankings for OTP in June, July and August consecutively.

This industry-leading performance has been achieved despite a significantly expanded flying programme, as well as the start of operations from two brand new bases at London Stansted and Birmingham.

Steve Heapy, CEO of Jet2.com and Jet2holidays said: “Our teams work around the clock to ensure that customers depart on time, as we know that it provides the perfect start to a lovely holiday. Punctuality is one of the very most important things to our customers, alongside our award-winning customer service and friendly flight times. We are proud to be ranked as the most punctual UK airline over the past 12 months and the only UK airline to be awarded five-stars for punctuality and On-Time Performance.”

John Grant, Senior Analyst at OAG, said: “Jet2.com has shown to have a robust on-time performance during some of the busiest travelling months of the year.”

OAG is one of the industry’s most recognised and respected providers of rankings of OTP for all airlines and airports. View the full ratings from the OAG’s On-time Performance Star Ratings, October 2017, with a breakdown of 1-5 stars for airlines and airports here: www.oag.com/on-time-performance-star-ratings.