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Celebrating 15 years of flying from Manchester Airport

Jet2.com

Posted in Announcements

December 02, 2019 at 10:39

After waving off millions of happy customers on holiday from the North West, we celebrated 15 years of flying from Manchester in style yesterday (1st December).

To mark the occasion, customers travelling from Manchester Airport to Budapest were given a special celebration of cake, before departing to Hungary’s capital.

Since our first flight from Manchester Airport to Budapest took off on 1st December 2004, we have flown over 20 million customers to and from across the airport. Back then, we operated to just three destinations whereas today we operate to 63 from the base. This strong demand has resulted in our ongoing growth and success, making Manchester our biggest base with more flights operating from here than any of our other eight UK bases.

For Summer 20, the UK’s third largest airline has over three million seats on sale from Manchester Airport, with new destinations including Mykonos, Montenegro, Lesvos (Mytilene Airport), Skiathos, Kalamata (Peloponnese), Innsbruck, Zadar (Croatia) and Preveza (Greece). With daily and multiple weekly flights to some of the most popular sun and city destinations across the Mediterranean, Canary Islands and Europe, holidaymakers are spoilt for choice when it comes to where and when they would like to enjoy a getaway, with any duration holidays available to suit their budgets.

We continue to outperform other airlines when it comes to customer experience and satisfaction, and are repeatedly recognised by customers for delivering a VIP customer service. This has resulted in a catalogue of awards, most recently Best Short-Haul Airline at Telegraph Travel Awards 2019, and five awards at the 2019 TripAdvisor Travellers’ Choice Awards (Best Airline – UK, Best Airline – Europe, Best Low Cost Airline – Europe, Best Economy Class – Europe and Top 10 Airlines of the World).

This VIP customer service, alongside customer friendly touches including friendly low fares, great flight times and an industry leading 22kg baggage allowance (plus 10kg hand baggage) has enabled us to grow to become the UK’s third largest airline today.

Today’s celebration follows the recent announcement that 15 million holidaymakers have now travelled on a Real Package HolidayTM with Jet2holidays. A VIP customer service, flights with Jet2.com, transfers to and from the airport, a choice of 5,000 2-5 star hotels, 1,000’s of Free Child places and 22kg baggage allowance, all for a low £60 per person deposit, are just some of the awarding-winning benefits of booking a holiday with us.

Steve Heapy, CEO of Jet2.com and Jet2holidays, said: “Today marks 15 years of Jet2.com flying from Manchester Airport and it offers the opportunity to reflect on what has been achieved since we launched. VIP customer service, friendly low fares, and great flight times are just some of the values that mattered to customers 15 years ago and these are just as important today.

“We have grown considerably in the North West since we launched our first flight from Manchester Airport a decade and a half ago, and this is all down to the support and loyalty from holidaymakers and independent travel agents across the region. As we look towards to the future, our values remain as strong as they did back then, and we look forward to further success and growth at Manchester Airport.”